Frequently Asked Questions

PlumberHelp is a service that connects homeowners and businesses with licensed, local plumbers specializing in various plumbing needs. Rather than being a traditional plumbing company, we streamline the process of finding and hiring reliable professionals—saving you time, money, and hassle.

Visit our website at plumber. help or just call to our hotline 888-886-3881, we will redirect your call to available professional plumber near you.

We connect you with experts for almost any residential or commercial plumbing need, including:
General Repairs: Leaks, drips, clogs, fixture replacements
Drain & Sewer: Unclogging, jetting, pipe lining, trenchless repairs
Kitchen Plumbing: Garbage disposals, dishwasher hook-ups, sink and faucet installations
Bathroom Plumbing: Toilet, tub, shower repairs, faucet upgrades
Water Heaters: Traditional tanks, tankless systems, repairs and replacements
Pipes & Water Lines: Leak detection, re-piping, frozen pipes, burst pipes
Gas Lines: Installation, leak detection, safety checks (availability depends on location)
Emergency Services: Flooding, significant leaks, sewer backups
If you don’t see your specific concern listed, reach out! We likely have a specialist who can help.

Absolutely. We understand plumbing emergencies can happen at any hour—weekends, holidays, or late at night. PlumberHelp is available 24/7, and once you reach out, we expedite your request to local plumbers who offer round-the-clock emergency service.

Online Request: Fill out our service request form at plumber. help.
Call: Dial our support line, and we’ll gather the necessary details to match you with a professional.
Direct Coordination: Once matched, you and the plumber finalize appointment details—date, time, cost estimate, etc.

Using the PlumberHelp platform to find a plumber is typically free. The cost of actual plumbing work (labor, materials, etc.) is quoted by the plumber or plumbing company you choose. Prices can vary based on:
Project Complexity: Simple clogs vs. major pipe replacements.
Emergency Requests: Urgent after-hours services may have a premium.
Location & Materials: Urban vs. rural settings, plus specialty fixtures or parts.
You’ll discuss rates directly with your plumber before any work begins, so there are no hidden fees.

PlumberHelp primarily serves as a matchmaking service between you and local plumbers. While some plumbers may allow online invoicing, many handle billing independently. The final payment arrangement—whether cash, credit card, or another method—is determined between you and the plumber.

PlumberHelp partners with certified plumbers across North America. While coverage is constantly expanding, we currently focus on major metropolitan areas, suburbs, and certain rural regions where plumbers in our network are available. If your area isn’t listed on our site, contact us, and we’ll do our best to assist or refer you to a trusted partner.

Yes. We have an extensive network of pros experienced in both residential and commercial plumbing. Whether you’re a small business, a large commercial property, or a retail store, we’ll match you with plumbers proficient in:
Commercial-grade fixtures
Industrial drain and sewer lines
High-capacity water heaters
Compliance with local building codes

Many plumbers we connect you with offer routine maintenance programs to prevent unexpected breakdowns. You can discuss a custom plan that suits your home or business, from annual inspections to seasonal checkups.

If you are satisfied with a particular plumber’s service, you can request them for future needs. Remember, plumber availability depends on their schedule, but we’ll do our best to accommodate your preference.

No. PlumberHelp does not charge hidden fees. The plumber’s quote should outline any upfront labor, material, or emergency service costs. If additional issues surface during the repair, they’ll communicate adjustments to you before proceeding.

General Inquiries: [email protected]
Emergency Services: (888) 886-3881 (24/7 Support)
Website Support: [email protected]
We appreciate your trust in PlumberHelp. Our goal is to make it simpler than ever to find top-notch plumbing solutions, so don’t hesitate to contact us with any questions or feedback!